What is your minimum order?
Minimum order is 6 pieces per-design, per-color ink color for most orders. This means that if you want to print the same design in various ink colors, you must order at least 6 of each. Orders with more complex prints may be subject to a 36-piece minimum.
How much does it cost?
Pricing varies depending on quantity, shirt style, shirt color, and print colors. If you are working on a budget, let us know. We will do our best to suggest apparel choices and modifications to your artwork that will make things a bit cheaper. You can send us an email with your order details, or simply fill out our Estimate Request form to get started with pricing info.
Will you match the price of my current t-shirt printer?
Our pricing is non-negotiable for a number of reasons. Mainly, to be fair to our other clients, and also to avoid the vicious cycle of undercutting that goes on in our industry. Our pricing system is based on the amount of time and materials we put into making your shirts great. If you’re not satisfied with your current printer, and their prices are a bit cheaper than ours, perhaps you’re getting what you pay for.
Do you provide design services or do I submit my own artwork?
The majority of the work we do involves customer-provided artwork. We can make the necessary adjustments to most designs to make them printable and t-shirt friendly. We can add or set up basic text to go along with your design. You can view our artwork requirements here. We can match most ink colors from the Pantone Solid Coated color chart for an additional $25 (additional 3-5days). We also offer a wide variety of Stock Ink Colors that you can choose from at no additional cost.
How long does it take?
Standard turnaround time is 7-10 business days (Monday through Friday, excluding major holidays). Turnaround time begins once we have received payment, and all artwork and order details have been approved by the customer. Larger, more complex orders will often take a bit longer, and we will let you know that if you are placing an order that falls into this category. We do take on rush orders at an additional cost when we are able to fit them into our schedule. Additional or removal will be treated as a new order and will require approvals and will take 7-10 days from that time.
What time are you open?
Our hours vary depending on our workload every week. There is usually someone in the shop between 9 and 6 on weekdays and 9 to 1 on Saturday.
Where are you located?
We’re located just outside the loop in northwest Houston, but since we have a small staff, it’s best to call and make an appointment. The best starting point for any order is to send us an email with your artwork and order details so we can provide you with some pricing info. Once we confirm that we can print your design, and you confirm that you are in agreement with our pricing, we’d be happy to set up an appointment to chat in person.
Do I get the shirts from you or do I provide them?
Whatever works best for you. We carry t-shirts from most major brands including American Apparel, Next Level, Hanes, Gildan, and Tultex at a reasonable price. We’re also happy to print on any new, unwashed cotton or cotton-poly blend t-shirts that you provide. If you do supply your own apparel, we ask that you bring it sorted by size and color, and separated by design if you are running multiple jobs.
What forms of payment do you accept?
We accept most forms of payment, however pricing provided includes a 3% cash/check discount. If you decide to pay with a major credit card, you will lose that discount.
What’s a screen fee?
A screen fee is what we charge to create the film and screen that we use in the printing process. We only charge you full price once, so if you need reprints of the same design at a later time, you will receive a discount. We keep your films on file. We do not sell the actual screens.
What else do you do besides print t-shirts?
Besides screen printing we do embroidery, print banners and business cards/postcards we also print decals for your vehicle.
